Support

Plant Rescue · Effective 8 September 2026

For help with Plant Rescue, contact marigyt.maj@gmail.com. Include your app version, device model, and a description of what happened. Do not send payment details or passwords.

Purchases and subscriptions

Open More in the app and use Restore purchases with the Apple Account used to subscribe. Manage or cancel subscriptions in your Apple Account settings. Deleting the app does not cancel a subscription. Apple handles billing and refund requests.

Photos and plant checks

Check your internet connection and camera permission in Settings. Use clear photos of the whole plant and affected leaves. Results are AI assessments and can be wrong. For suspected poisoning or exposure involving a person or animal, contact a qualified emergency or veterinary service rather than relying on the app.

Saved plants and data

Your collection is stored locally. Deleting a plant removes its local records; removing the app may remove your collection. Contact us for questions about server or analytics data.

Privacy policy · Terms of use

Contact

Questions about this document: marigyt.maj@gmail.com.